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UG International Sdn Bhd
8, Jalan TP 3/2,
Taman Perindustrian SIME UEP,
47620 Subang Jaya,
Selangor, Malaysia.
+603-8081 8382
+603-8081 9382

About us

UG INTERNATIONAL SDN BHD is a company that supplies hair care products, hair regrowth products, hair loss/fall prevention products and herbal hair tonic. Our company is located in Subang Jaya, Selangor, Malaysia. UG HAIR CARE is our precious hair care brand which manufactured at Malaysia.
 
UG INTERNATIONAL SDN BHD is the sole distributor of UG Hair Care Product (Hair Tonic & Shampoo) which is made by natural herbal ingredients. Our initial intention is to uphold our product with the most reasonable prices to satisfy consumers demand.

We noticed that nowadays people are commonly facing hair fall problem. It is mainly caused by stress or unhealthy lifestyle. UG INTERNATIONAL SDN BHD aims to present the most natural and healthy product for our consumers to sustain their healthy lifestyle in a more natural way.
 
Believe us, your hair problem will get cure within 1-2 weeks. If you have any questions or need more information, please contact us. We will be pleased to answer any enquiries you have.

Shipping Information

1. We will process your order and arrange parcel to be sent out on the same day (for payment made before 2pm) or the next day (for payment made after 2pm).
2. Delivery within West Malaysia takes 3 - 4 working days, East Malaysia takes 3 - 5 working days.
3. Delay in delivery due to Public Holiday or Courier Company's issue is beyond our control.
4. You may walk in to our company premise for immediate pick up.
 
 

Terms & Conditions

Refund
Goods sold are non-refundable.
 
Return / Exchange
1. We guarantees that all purchased products are genuine, brand new and not defective. We ensure that every items are in good condition before send out.
2. You may request for return/exchange within 14 days (from the payment date) if product received in damaged/destroyed conditions. 
3. Returned item must be send to our company:

UG INTERNATIONAL SDN BHD
No.8, Jalan TP 3/2, Taman Prindustrian SIME UEP,
47620 Subang Jaya, Selangor Darul Ehsan,
Malaysia.

4. Once the returned item has been sent back to us please notify us with the tracking number of the parcel.
5. Return / exchange is not allow when it falls under the following circumstances:
  • Products has been used/ unsealed.

  • Change of mind after delivery arrangement

  • Exchange with lower price value product after payment made

 
Cancellation
1. No order cancellation is allowed after payment made. 

For any inconveniences regarding Cancellation/Return/Exchange, please contact Customer Care Line at +6016-216 1382 or email to linday.ugintl@gmail.com and we will do our best to assist you.

 

We take your privacy seriously!

Privacy Statement
We treat personal information, such as your name, email address or telephone number as confidential. We promise your personal information will not be disclosed to any third parties. We will not use or sell your personal information to third party unless:
  • Users agreed to share with third party;
  • Users make known to public of their personal information voluntarily and willingly in order to enjoy products or services.
     
Terms
By using this site and providing information for placing order, you are in agreement with our privacy policy. We are not responsible for the breach of our privacy statement or other contents on websites outside the UG Hair Care MY domain name.


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